Returns & Exchanges

At Think Coffee, we take pride in the quality of our beans and want you to be fully satisfied with your brew. If your order isn't quite right, we offer a 30-day window for returns on equipment and a satisfaction guarantee on our roasted coffee.

Return Process

• 1.
  Contact Support

  Email our roasting team with your order number and the reason for your request to initiate the return process.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging; for coffee beans, please ensure the bag is resealed or taped shut.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location.

• 4.
  Receive Refund

  Once we receive and inspect your items, we will issue a full refund to your original payment method within 5-7 business days.